Manager

Job Title: Deputy Manager – Admissions Call Center
Location: Chandigarh University, Chandigarh
Department: Admissions / Inside Sales
Role Overview
Chandigarh University is seeking a results-driven and strategic Manager – Admissions Call Center to lead large-scale inside sales operations. The role is accountable for driving admission revenue, optimizing lead conversion, and ensuring high-performance team execution within a fast-paced, target-oriented environment.
The incumbent will manage a team of 50–80 Admission Counselors , supported by Team Leaders , and will be responsible for achieving aggressive enrollment targets through structured sales processes and operational excellence.
Key Responsibilities
1. Revenue & Sales Performance Management
Own and deliver monthly, quarterly, and annual admission revenue targets
Track and improve key sales metrics such as conversion ratios, revenue per counselor, and funnel efficiency
Implement robust daily/weekly perfo...