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About the Role
Job Description
- Managing a team of fund accountants responsible for client deliverables such as NAV production, financial statements and associated reports;
- Manage client relationships and act as escalation point for all client queries and resolve issues/queries raised by the client in a timely manner.
- Maintain a high level of client satisfaction and retention.
- Ensure the accuracy of client deliverables prepared by their team and take accountability for meeting service level agreement deadlines.
- Ensure that the team is appropriately trained, engaged and as efficient and effective as possible in achieving organizational targets and goals.
- Assist in the co-ordination of resources and make sure that appropriate cross training and coverage is in place to meet client and organizational expectations for deliverables.
- Take accountability for the audit process, prepare financial statements or review such if prepared by other part...
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