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About the Role
Restaurant Operations
- Assist in the daily operations of the restaurant to ensure smooth and efficient service.
- Ensure compliance with food hygiene, safety, and sanitation standards.
- Monitor food quality, service standards, and customer satisfaction.
- Support opening and closing procedures of the outlet.
- Deliver excellent customer service and handle customer inquiries and feedback professionally.
- Resolve customer complaints promptly and effectively.
- Build positive relationships with customers to enhance dining experiences.
- Assist in supervising service and kitchen staff.
- Support staff scheduling, attendance tracking, and manpower planning.
- Participate in staff onboarding, training, and performance coaching.
- Promote teamwork and maintain a positive working environment.
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