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Mainframe & Open systems Engineer (Contract) Rotational Shift
TANGSPAC CONSULTING PTE LTD • singapore, Singapore
About the Role
Responsibilities
- Monitor and manage enterprise Mainframe and Open Systems infrastructure to ensure maximum system availability.
- Perform proactive monitoring of servers, operating systems, applications, ATM systems, middleware, and network infrastructure.
- Monitor, schedule, execute, and troubleshoot batch jobs using enterprise scheduling tools.
- Execute End of Day (EOD), End of Month (EOM), and scheduled production processing activities.
- Perform job submissions, reruns, restarts, recovery procedures, and batch scheduling according to established SOPs.
- Execute IPL activities and planned production maintenance activities.
- Perform first level incident diagnosis, troubleshooting, and resolution while escalating complex issues to Level 2 support teams.
- Manage incidents, service requests, and operational alerts within SLA timelines.
- Maintain detailed incident logs, operational documentation, and shift handov...
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