Mail & Document Processor, Associate

The Document Processor, Associate is responsible for, but not limited to, handling all incoming NJM, policyholder, and claim related correspondence. They are responsible for ensuring and maintaining customer satisfaction according to company standards with regard to timeliness, accuracy, availability, document identification, data entry and quality review of scanned documents. Key tasks include sorting incoming mail operating various types of scanners for the creation of electronic documents, and data entry.


This role does require working in the NJM- West Trenton office.


Schedule: Mon-Fri 8:00 AM - 4:15 PM.


Essential Duties and Responsibilities:
+ Ability to sort all incoming mail (both physical and electronic) accurately and identify documents according to pre-established business rules within a designated timeframe.
+ Ability to operate department scan equipment to produce high-quality images and understand how to adjust scanned ...