Luxury Client Experience Specialist

Client Experience & Service Excellence

• Greet and welcome clients with warmth, professionalism, and genuine enthusiasm
• Deliver exceptional service at every touchpoint, ensuring a luxurious and personalized shopping experience
• Maintain a refined, elegant, and customer-centric environment that reflects our brand values

Sales & Client Relationship Management

• Understand customer needs and provide tailored product recommendations to drive sales
• Foster strong, long‑term relationships through consistent client communication and post‑sale follow-up
• Proactively address client inquiries and resolve concerns with discretion and efficiency
• Share customer insights and feedback with store management to enhance the overall client experience
• Contribute to the execution of sales plans and store targets
• Actively participate in in‑store events, marketing activities, and promotional c...