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About the Role
A logistics technology company based in Monterrey is seeking a Customer Support Specialist II to support U.S. and Canada operations. The role involves problem-solving, communicating updates, and maintaining customer relationships. Candidates should have advanced English skills and either 2 years of customer interaction experience or a bachelor's degree with 1 year of experience. The position offers a full-time schedule from Thursday to Sunday with a focus on helping improve the overall customer experience.
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