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About the Role
Job Description
- Monitors inbound deliveries using carrier provided tracking tools, identify delayed shipments within transit process, and escalate to logistics/planning stakeholders for further action.
- Monitors outbound deliveries to export customers using carrier provided tracking tools, to provide value added services including pre-alert notification and where shipments deviate from plan.
- Monitors outbound deliveries to domestic AU and NZ customers using carrier provided tracking tools. Identify delivery exceptions and follow pre-determined resolution matrix to pre-emptively inform and resolve customer facing delivery impacts.
- Source data and update weekly AU and NZ WHS backlog and domestic transit time information and share with PT stakeholders across the business.
- Assist logistics/planning stakeholders with resolution of WHS delivery quality topics (e.g. incorrect supply, damage, faulty related documentation to ensure correct s...
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