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Daily Operations: Execute order status updates, resolve exceptions, and clear backlogs within strict SLAs (<30 mins/day). Data & Reporting: Perform weekly seller reviews and monthly deep-dive analysis on fulfillment metrics to identify optimization opportunities. Project Support: Assist in seller onboarding, create/update SOPs and tutorials, and collaborate with Tech teams on system UAT and bug fixes. Campaign Management: Monitor top-seller performance and manage backlog reminders during peak sales campaigns. Experience: Proven background in ...
About the Role
We are seeking an analytical and detail-oriented specialist to manage seller logistics operations. You will ensure high efficiency in order fulfillment (DBM/DBS/FBM), handle exceptions, analyze performance data, and support seller onboarding to drive service quality and retention. Opportunity to work in a fast-paced, global e-commerce environment.
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