About the Role
Key Responsibilities:
- Coordinate first-mile pickups with 3P partners for FTL/LTL shipments.
- Ensure timely appointment-based deliveries for Zepto, Blinkit, Swiggy
Instamart, etc.
- Follow up with transporters for vehicle placement and shipment movement.
- Track shipments and handle delays, PODs, and escalations.
- Coordinate with warehouse teams for smooth dispatch operations.
- Provide timely updates to category POCs and internal stakeholders.
- Maintain daily shipment trackers and MIS reports.
- Handle urgent operational issues with ownership and quick resolution.
Key Skills to Evaluate:
- Follow-up & coordination skills
- Vendor/Transporter management
- Communication & escalation handling
- Time management
- Excel & reporting knowledge
- Stakeholder management
- Problem-solving ability unde...
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