About the Role
Involves the completion of administrative tasks and coordination relating to the front-line operation which may include data entry, ramp activities, sort activities, trace activities , despatch activities and local customer service. While operational tasks may be part of these roles, the majority of time is spent on office-based activities. Lead or senior levels of these positions may: • Handle escalated or more complex issues, • Coordinate team activities or those of agency contract staff, • Support supervisor or manager activities, • Support the design, review and implementation of processes and procedure
General job description: Under limited supervision performs the following activities: • Responsible for the movement of packages and documentation within FedEx facilities and/or customs/forwarders.
• Maintains customs documentation well organized and properly filed.
• Distributes relevant customs paperwork to appropriate FedEx departments, customs raters, and forwarde...
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