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About the Role
- Ensure the continuous availability, performance, and security of critical IT infrastructure and applications, including both standard and custom-built solutions, to support operational requirements
- Monitor organizational systems and applications to guarantee they remain operational and secure
- Provide Tier 2 support for Linux OS and services by deploying and managing critical components of the Linux ecosystem - including enterprise and FOSS applications, infrastructure systems, backup solutions, and security services - both on premises and in cloud environments to ensure effective deployment, scalability, and security
- Conduct regular health checks on system and network components to preempt potential issues
- Execute comprehensive data backup and restoration strategies to safeguard critical information
- Identify, diagnose, and promptly resolve escalated technical issues while maintaining service level agreements (SLAs)
- Ensure co...
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