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About the Role
Job Title: SPE – Life & Annuity (L&A) Operations – Fresher
Location: Chennai
Shift: Flexible / Rotational Shifts
Experience: Freshers & Experience both
Experience level: 0-5 years
• Review policy documents, beneficiary details, premium records, and customer requests.
• Support policy servicing activities including updates, withdrawals, and benefit-related transactions.
• Verify and validate customer information as per process guidelines.
• Ensure adherence to SLA, quality, compliance, and regulatory requirements.
• Maintain accurate records and update internal systems.
• Identify discrepancies and escalate issues to the appropriate teams.
• Collaborate with internal stakeholders to resolve customer and policy-related queries.
• Participate in process training and continuous improvement initia...
Location: Chennai
Shift: Flexible / Rotational Shifts
Experience: Freshers & Experience both
Experience level: 0-5 years
Job Responsibilities
• Review policy documents, beneficiary details, premium records, and customer requests.
• Support policy servicing activities including updates, withdrawals, and benefit-related transactions.
• Verify and validate customer information as per process guidelines.
• Ensure adherence to SLA, quality, compliance, and regulatory requirements.
• Maintain accurate records and update internal systems.
• Identify discrepancies and escalate issues to the appropriate teams.
• Collaborate with internal stakeholders to resolve customer and policy-related queries.
• Participate in process training and continuous improvement initia...
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