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About the Role
Contract Duration: 1 Year (01 June 2026 – 31 May 2027) Location: Chinatown Working Arrangement: 5‑day work week (rostered across Monday to Sunday) Salary: Up to $4,000 per month, depending on experience Responsibilities
- Support daily operations of the library branch and work closely with the Library Head and Manager
- Supervise service staff handling shelving, shelf‑reading, customer enquiries, and backroom duties
- Ensure staff follow operational procedures, SOPs, and service guidelines
- Monitor service quality and consolidate feedback, compliments, and complaints
- Coordinate system issues, IT equipment upkeep, and building or facilities maintenance
- Support collection maintenance, shelving timelines, and follow‑up on damaged or missing items
- Assist with customer feedback, lost‑and‑found matters, and general enquiries
- Support safety procedures, incident handling, and partici...
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