Learning Delivery Facilitator

The Learning Team is tasked with delivering best-in-class experience to newly contracted and existing independent contractor agents as they certify for client programs. As a Learning Facilitation Analyst, you will be responsible for leading and delivering successful training and onboarding experiences for agents while meeting graduation rate goals across multiple programs.

The Purpose of Your Role

As a critical member of a certification team, you will collaborate in executing agent certifications for your assigned program(s). You will coordinate learning activities and resources while ensuring that all established best practices are followed. You will develop and deliver content based on accepted learning principles. You will analyze class results and previous trends and quickly adjust delivery activities to improve results. You’ll work closely with the Learning Team leadership and cross-functional partners. This position plays a pivotal role...