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About the Role
The Opportunity
The Support Technician Lead will play a key role within Cabco’s Managed IT Solutions division, acting as a senior escalation resource across diverse client environments. This individual will contribute across infrastructure, cloud solutions, networking, security, automation, and documentation, while mentoring junior team members and helping align technology solutions with customer needs.
What You will Do
- Design, implement & support infrastructure: servers, virtualization (VMware/Hyper‑V), and cloud (Azure, AWS).
- Build & support cloud/hosted environments: Microsoft 365/O365, Exchange (2013+), SharePoint, SQL, Azure AD/Entra.
- Administer core Microsoft services: Active Directory, Group Policy, Windows Server (2012+), Windows 10/11.
- Secure remote access & networking: Configure VPNs, VLANs, traffic policies, and enterprise security system solutions (Fortinet/Checkpoint or similar).
- Own the full lifecycle...
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