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Lead ServiceNow ITOM Developer Role

📍 Location
toronto
⏰ Job Type
Full-time
📅 Posted
May 23, 2026

About the Role

Shape the future of IT Operations as a Lead ServiceNow ITOM Developer. Your expertise in AI integration will transform our ServiceNow Platform team's workflows.

In this senior position, you will oversee ITOM BAU support while driving innovative projects such as Microsoft Copilot for Teams. Your role encompasses resolving complex production issues and enhancing operational efficiency through AI-supported use cases. Collaborate with fellow developers to establish high standards of security and performance in service delivery.

Key Responsibilities:
• Ensure stability for ITOM services and architecture
• Troubleshoot issues across varied applications effectively
• Develop AI-driven integrations for improved operations
• Create secure integration patterns using APIs
• Mentor developers and enhance collaborative practices

Requirements:
• Minimum of 5–8 years ServiceNow development experience
• Strong development...

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