← Back to opportunities

Lead Reliability Engineer

Dyson • Shanghai, China

📍 Location
Shanghai
⏰ Job Type
Full time
📅 Posted
June 04, 2026

About the Role

About the Role

:

The Lead Reliability Engineer function within a market is responsible for identifying issues which could drive customer dissatisfaction on current products acting as the business’s ‘early warning system’. This involves spotting trends in field reliability and quality and providing weekly updates to the relevant business areas to help close-out new issues quickly, effectively and with the minimum of business disruption. Additional activities will include support for reducing Cost of Quality, and continuous improvement for launched product. The territories to be responsible for are HK, TW, India and SEA markets.

MAIN ACCOUNTABILITIES AND SUPPORTING ACTIVITIES:

Identify and resolve new product failures

  • Weekly analysis of part usage, repair/exchanges and retail returns data.
  • Analysis of data from call centres and service centres in creating Pareto analysis to identify key failure modes, using results t...

    • Ready to Join Through a Referral?

    Apply now and get connected directly with the hiring team

    Apply for this Position