Lead Office Services Associate

Job Title: Lead Office Services Associate JO-2507-563567 Job Function: Call Center Operator Department: FSO State: NC City: Cornelius Date Posted: 7/30/2025 | |

Lead Call Center Representative – Join a High-Performing Client Support Team!

Location: Cornelius

Schedule: Full-Time |Hybrid Schedule : 2 days Onsite and 3 days Home

Industry: Professional Services/n Tre Manufacturing

Reports To: Client Relations Manager

Are you an experienced Call Center professional ready to take the lead? Forrest Solutions is seeking a Lead Call Center Representative to help drive excellence in client experience and serve as a key support to our call center associates. If you thrive in a fast-paced environment, can manage escalations with polish and professionalism, and have a passion for building client relationships, we want to meet you.

What You'll Do:

Handle inbound calls in a timely and professional manner

Use client-specific software, databases, an...