Lead Network Incident Escalation Engineer

BSO is looking for a Network Incident Escalation Engineer to join the Service Assurance team in the Philippines. This role is pivotal, acting as the escalation point for complex production incidents, driving timely resolutions, and ensuring service stability across the global network. The ideal candidate will possess extensive troubleshooting experience and strong communication skills, ready to handle high-pressure situations while supporting customer needs and operational improvements.
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