Lead Consultant - Bilingual Pension Administration

Join Aon as a Lead Consultant in Bilingual Pension Administration, combining leadership with your pension expertise to enhance client experiences. This role is rooted in a client-focused approach.
The Team Lead position at Aon requires proven leadership and extensive pension administration knowledge to ensure top-tier service delivery. You will oversee daily operations, manage team functioning, and facilitate communication with clients and partners. Your role is essential in driving operational improvements and mentoring your team to excel.
Key Responsibilities:
• Manage team operations and task assignments effectively
• Ensure compliance with quality standards and SLAs
• Address complex and sensitive pension-related inquiries
• Conduct thorough quality reviews of operations
• Champion continuous improvement in team workflows
Requirements:
• Extensive background in pension administration
• Bilingual fluency in French and English
• Strong communication a...