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We are looking for an experienced Problem Manager to join our team. The ideal candidate will be responsible for managing the lifecycle of all problems within the IT environment, with the primary objective of preventing incidents from occurring and minimizing the impact of incidents that cannot be prevented. You will perform root cause analysis, identify trends, and drive permanent resolutions by collaborating closely with Incident Management, Change Management, technical support teams, and other stakeholders to deliver reliable and stable services to our clients
About the Role
Position Description:
We are looking for an experienced Problem Manager to join our team. The ideal candidate will be responsible for managing the lifecycle of all problems within the IT environment, with the primary objective of preventing incidents from occurring and minimizing the impact of incidents that cannot be prevented. You will perform root cause analysis, identify trends, and drive permanent resolutions by collaborating closely with Incident Management, Change Management, technical support teams, and other stakeholders to deliver reliable and stable services to our clients
Your future duties and responsibilities:
Job Title: Problem Manager
Position: Senior System Engineer/Lead Analyst
Experience: 7- 10 Years
Category: Senior System Engineer/Lead Analyst
Shift: US Shift Time
Main location: India, Karnataka, Bangalore, Electronic City
Position ID: J-
Employment Type: Full Time
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