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About the Role
NeuraFlash is seeking an Amazon Connect Automation QA Consultant to lead quality assurance for contact center implementations. The ideal candidate will design test plans, validate omni-channel routing, and execute load/performance testing. Expertise in Amazon Connect, automated IVR validation, and CI/CD frameworks is essential. This role offers flexibility to work remotely or out of varying company locations, fostering collaboration in a supportive work culture.
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