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L2 Support - Linux Administrator (Banking) | Immediate joiners only
Network People Services Technologies Ltd. (NPST- Banking and Payment Solutions) • Bengaluru, India
About the Role
What will you do
As an L2 Linux Administrator at NPST, you will play a pivotal role in managing and resolving system and production-related issues to ensure uninterrupted operations across our core fintech platforms such as MBS, IMPS, and UPI Switch. You will collaborate with cross-functional teams, support client-facing applications, and provide critical technical expertise to ensure stability, security, and performance of the underlying Linux infrastructure.
Job Responsibilities:
Respond to and resolve technical issues escalated by L1 resources and internal and external teams.
Manage production issues reported by banks, merchants, and partner entities.
Perform log analysis, identify bugs, and escalate unresolved issues to the offshore team.
Conduct log analysis, identify bugs, and escalate unresolved cases to offshore or L3 teams.
Analyze customer complaints and provide timely, effective resolutions.
Offer merchant support through data analysis, query re...
As an L2 Linux Administrator at NPST, you will play a pivotal role in managing and resolving system and production-related issues to ensure uninterrupted operations across our core fintech platforms such as MBS, IMPS, and UPI Switch. You will collaborate with cross-functional teams, support client-facing applications, and provide critical technical expertise to ensure stability, security, and performance of the underlying Linux infrastructure.
Job Responsibilities:
Respond to and resolve technical issues escalated by L1 resources and internal and external teams.
Manage production issues reported by banks, merchants, and partner entities.
Perform log analysis, identify bugs, and escalate unresolved issues to the offshore team.
Conduct log analysis, identify bugs, and escalate unresolved cases to offshore or L3 teams.
Analyze customer complaints and provide timely, effective resolutions.
Offer merchant support through data analysis, query re...
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