L2 Network & Field Support Engineer (Remote/Onsite)

NTT DATA, Inc. is looking for a Cross Technology Service Delivery Field Support Engineer (L2) in Petaling Jaya, Malaysia. This role involves providing second-line technical support, managing incidents to meet service level agreements, and working closely with clients to ensure effective resolutions. The ideal candidate should have a Bachelor's degree in IT or a related field and possess certifications in data center and networking technologies. Excellent communication and problem-solving skills are essential for success in this role.
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