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About the Role
We’re Hiring: Dispatch Coordinator – Philippines
About Excis:
Excis is a global IT support leader driven by innovation and collaboration. We’re seeking a dedicated Dispatch Coordinator to manage high-volume helpdesk requests, ensure SLA compliance, and drive efficient ticket resolution for our Philippines operations. Join a supportive, family-like environment where your contributions are valued and your work is rewarding!
Our Reach:
Clients in 190+ countries
6,000+ Engineers
200+ Enterprise Clients
Requirements
Key Responsibilities:
Quickly respond to, open, and own helpdesk tickets/requests; monitor and update daily, ensuring effective resolution.
Manage request delivery on a first-in, first-out basis acco...
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