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24X7 availability for team and client.
Excellent working familiarity with NMS tools, Ticketing tools – BMC etc, Mobile Apps, Unix/Linux/VMware
Responsible for meeting the response and resolution SLA for all the incidents/SR
About the Role
Responsibilities :
Skills & Abilities
2-4 years experience in following
1. Working experience in Linux environment (Sun, RHEL OS)
2. Mobile Apps support.
3. Application Server ( e.g. Tomcat, Apache etc)
4. Scripting languages (e.g. Unix shell scripting, Perl).
5. Writing SQL queries and understanding of RDBMS (e.g. Oralce, Postgres, Mysql)
6. Tcpdump, application and network troubleshooting.
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