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About the Role
- Manage day-to-day e-KYC and KYB verification processes, handling hundreds of customer and business onboarding submissions daily.
- Conduct thorough CDD/EDD on both retail and business accounts, ensuring completeness, accuracy, and compliance with internal and regulatory policies.
- Assess and assign risk levels to customers and business entities, escalating suspicious or high-risk cases for further review.
- Own the onboarding experience from a compliance lens, helping streamline and improve workflows for faster and safer customer activation.
- Support the development and enforcement of internal KYC/KYB policies and procedures, ensuring operational consistency and regulatory alignment.
- Identify pain points in the onboarding and verification processes; work with Product, Compliance, and
- Engineering to implement process improvements.
- Assist with audits and regulatory reporting related to onboarding and KYC/KYB activities.
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