Korean-Speaking Customer Service Representative - 한글 (Hangeul)

JOB DESCRIPTION:

• Attend to Korean-speaking customer questions, complaints and concerns immediately and facilitate satisfactory resolution.
• Effectively present, discuss and/or address customer concerns and requests in a way that conveys an image of quality and superior understanding of customer needs.
• Manage calls professionally, efficiently and with good Korean and English communication skills.
• Research answers to questions using a variety of manuals and resources

TO QUALIFY:

• Can converse using basic English language
• Open to NATIVE SPEAKERS ONLYb>
• Must be proficient with the KOREAN Language
• Must know how to read and write required foreign language