About the Role
Job description
* Client Engagement: Proactively reach out to customers via phone calls to understand their needs, preferences, and take orders.
* Account Management: Maintain and nurture relationships with customers, ensuring satisfaction and loyalty.
* Sales Growth: Identify opportunities to upsell and cross-sell our products to maximize customer value.
* Order Coordination: Work closely with the operations team to ensure timely and accurate order fulfillment.
* Issue Resolution: Handle customer concerns or complaints effectively, ensuring prompt resolution and maintaining a high level of satisfaction.
* Follow-Up: Conduct follow-up calls to ensure customer needs are met and to encourage repeat business.
* Reporting: Maintain detailed records of interactions and sales activities, providing regular updates when required.
INTERESTED CANDIDATE CAN APPLY ON BELOW GMAIL AND NUMBER
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