Junior Workforce Planner - Hybrid Scheduling & Forecasting

Ten Group in Cape Town is looking for a Workforce Analyst (Junior) to support its 24/7 operations. The role involves short-term planning and real-time monitoring to ensure optimal service coverage across regions. Candidates should ideally have 2–3 years of experience in workforce planning, proficiency in Excel, and familiarity with tools like Genesys. This position offers a competitive salary with hybrid work options, including flexibility and robust benefits to support employee well-being.
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