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About the Role
- Customer Centricity -
Test drive with the customer and ensure transparency in all work.
Demonstrate excellent problem-solving skills, quickly resolve vehicles issues to achieve high customer satisfaction.
Maintains a positive and professional manner, even in challenging situation.
Ensuring all the parts are returned.
Good rapport-making skills and supports the shop manager to attain customer satisfaction.
- Technical Management -
Perform vehicle basic mechanical repairs (e.g., under chassis, suspension and drivetrain)
Perform vehicle maintenance (e.g., Oil change, brake cleaning, AC cleaning)
Handles multi-brand expertise (e.g., German, American, Japanese and other European).
Continuous learning of existing technical and new technical specifications of vehicle in order to sell parts at the right requirements.
- Workshop Q...
Test drive with the customer and ensure transparency in all work.
Demonstrate excellent problem-solving skills, quickly resolve vehicles issues to achieve high customer satisfaction.
Maintains a positive and professional manner, even in challenging situation.
Ensuring all the parts are returned.
Good rapport-making skills and supports the shop manager to attain customer satisfaction.
- Technical Management -
Perform vehicle basic mechanical repairs (e.g., under chassis, suspension and drivetrain)
Perform vehicle maintenance (e.g., Oil change, brake cleaning, AC cleaning)
Handles multi-brand expertise (e.g., German, American, Japanese and other European).
Continuous learning of existing technical and new technical specifications of vehicle in order to sell parts at the right requirements.
- Workshop Q...
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