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About the Role
CGI is seeking a Sales Tool Helpdesk Analyst based in Taguig, Philippines. This role requires providing support to sellers and the Sales team, submitting B2B contracts in the CRM, and assisting sellers with client portfolios. Responsibilities include processing incidents, providing live chat assistance, adhering to quality standards, and attending scheduled shifts. Ideal candidates will be punctual and capable of teamwork, helping to maintain service quality across different platforms.
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