Junior MDM Analyst

Job Summary:

The Junior MDM Analyst delivers managed services within SLA as defined in client's statement of work

using Calero software solutions.

Responsibilities:

• Process requests from our customers in a way that will delight them

• Maintain market data inventory accurately using Calero’s cutting edge MDM software

• Reconcile and process vendor invoices for payment; investigate and resolve any cost

discrepancies

• Prepare, verify and distribute reports

• Support development and maintenance of bespoke client functionality

• Co-ordinate software updates within our global team, including internal testing

• Assist Customer in User Acceptance Testing

• Contribute to and participate in regular service review meetings or conference calls with

customers and relevant staff members

• Monitor and report on a regular basis, regarding Service Level Agreement metrics

• Continuously review a...