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Appropriately utilize system applications and resources to accurately and effectively in providing a comprehensive and high-quality services for all customer needs Handle enquiries, and resolve customer problems and complaints with care and efficiency and ensure one call resolution Maintain customer service standards during high-pressure situations such as increased call volume, fewer resources or demanding customers Interpret customer needs, recognize symptoms, causes and solutions. Identify situations in which the customer requires f...
About the Role
Job Summary
To support our extraordinary teams who build great products and contribute to our growth, we’re looking to add a Jr Customer Service Representative located in Guadalajara, North Site.
The Customer Service Representative role involves In charge of communicating with customers and deal with customer's inquiries.
What a typical day looks like:
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