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About the Role
Contract Type: Temporary WAH
Location: Bogotá - //BOGOTA
Date Published:
Job ID: REF42762W
Job description: A role in application support engineering; responsibilities include receiving incidents, troubleshooting errors, exceptions, logs, Java debugging and SQL querying.
Responsibilities
- Review and investigate issues raised by clients and provide accurate guidance based on current documentation.
- Understand client software configuration and customizations in Java, JavaScript, SQL, XML to provide appropriate support.
- Install, configure and customize solutions by following implementation guides and manuals.
- Reproduce client environment data, configuration and setup to investigate possible issues.
- Provide information by collecting, analyzing, and summarizing development and service issues.
- Utilize software engineering tools such as configuration management systems, build processes, and deb...
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