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About the Role
ByteCrew Technologies Pvt Ltd is seeking an ITSM Administrator to operate and customize their enterprise ITSM platform in Lahore, Pakistan. The role involves administering the platform (ServiceNow, BMC Helix, or Jira Service Management), configuring workflows, and maintaining the CMDB. Candidates should possess a Bachelor's degree in IT and have 4+ years of relevant experience, particularly with ITIL v4 standards. Proficiency in professional English is mandatory, and familiarity with Arabic is a plus.
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