ITSM Analyst

Saaki Argus & Averil Consulting • Chennai, India

📍 Location

Chennai

⏰ Job Type

Full-time

📅 Posted

June 20, 2026

About the Role

Role :  ServiceNow - ITSM Analyst (Contract)
Experience: 3 +Years
Location: Chennai, Bangalore, Pune, Hyderabad
 Roles and Responsibilities:
Strong knowledge of ITIL and ITSM processes (Incident, Problem, Change, Request, Knowledge).
Hands-on experience with ServiceNow (preferred) or tools like BMC Remedy, Ivanti, Cherwell.
Experience in ITSM modules (CMDB, Discovery, Service Catalog, Reporting).
ITIL Foundation certified (or higher).
E...
            

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