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About the Role
An ITOM (IT Operations Management) Developer and Integration Subject Matter Expert (SME) designs, implements, and integrates ITOM solutions to provide end to end visibility, automation, and operational efficiency across IT infrastructure and services.
Key Responsibilities
ITOM Development
" Design, configure, and customize ITOM modules (Discovery, Event Management, Service Mapping, AIOps, Cloud Observability)
" Develop scripts, workflows, and automation using platform-native tools (e.g., scripts, flows, orchestration)
" Optimize CI/CD pipelines for ITOM-related deployments
" Implement health dashboards, KPIs, and operational metrics
Integrations
" Design and implement bi-directional integrations with:
o Monitoring tools (SolarWinds, SCOM, Dynatrace, AppDynamics, Prometheus) ...
Key Responsibilities
ITOM Development
" Design, configure, and customize ITOM modules (Discovery, Event Management, Service Mapping, AIOps, Cloud Observability)
" Develop scripts, workflows, and automation using platform-native tools (e.g., scripts, flows, orchestration)
" Optimize CI/CD pipelines for ITOM-related deployments
" Implement health dashboards, KPIs, and operational metrics
Integrations
" Design and implement bi-directional integrations with:
o Monitoring tools (SolarWinds, SCOM, Dynatrace, AppDynamics, Prometheus) ...
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