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ITIL Problem Manager: Lead Root-Cause & Stabilize Services

📍 Location
morong
⏰ Job Type
Full-time
📅 Posted
May 22, 2026

About the Role

Solugenix is seeking a Problem Management Specialist to work onsite in Clark, Philippines. The role focuses on identifying and resolving the root causes of recurrent issues within IT services. You will utilize ITIL 4 practices to lead RCA efforts, facilitate collaboration with cross-functional teams, and drive continuous improvement initiatives. Ideal candidates should have a Bachelor's degree, strong analytical skills, and the ability to effectively communicate in English. Join Solugenix and contribute to optimizing service delivery while working in a professional environment.
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