Italian Speaking Account Manager - Customer Success & Optimization

Role Overview

Are you passionate about driving client success and retention through strong relationship building? As an Account Executive for Customer Success in the fast‑moving property and hospitality sector, you will provide ongoing support, optimize account performance, and actively work on account growth by implementing product and process improvements.

Key Responsibilities

• Provide ongoing support and relationship management for newly onboarded and existing hosts, building trust and fostering strong and long‑term partnerships.
• Proactively address host questions, concerns, and needs to improve satisfaction and sustainability.
• Collaborate with hosts to maximize listing quality by providing tailored account optimization.
• Utilize Salesforce and other CRM/customer success tools to track progress, manage accounts, and optimize client workflows.
• Consistently meet or exceed individual outreach goals and engage...