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About the Role
Job Summary
The IT Technician is responsible for providing technical support, maintaining IT systems and equipment, and ensuring the smooth day-to-day operation of the company’s technology infrastructure. The successful candidate will assist with troubleshooting hardware and software issues, maintaining networks, installing systems, and supporting users across the business.
Key Responsibilities
Technical Support
Hardware & Software Maintenance
The IT Technician is responsible for providing technical support, maintaining IT systems and equipment, and ensuring the smooth day-to-day operation of the company’s technology infrastructure. The successful candidate will assist with troubleshooting hardware and software issues, maintaining networks, installing systems, and supporting users across the business.
Key Responsibilities
Technical Support
- Provide daily IT support to staff and users
- Troubleshoot hardware, software, email, printer, and network issues
- Install, configure, and maintain desktops, laptops, printers, and peripherals
- Assist users with system access and password resets
- Respond to IT support requests promptly and professionally
Hardware & Software Maintenance
- Install and update operating systems and software appl...
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