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About the Role
A well‑established IT management services provider with an experienced team delivering best‑practice, trend‑aligned IT and telecommunications solutions.
The technical team is seeking a dedicated IT Technician to work in a small, collaborative environment while supporting multiple clients of varying sizes across Microsoft 365, endpoint management, and basic network administration.
Key responsibilities:
- Remote & on-site support (PCs, laptops, printers)
- Microsoft 365: Exchange, Teams, and SharePoint
- Basic configurations - Routers, switches, firewalls
- DNS, DHCP, and VLANs
- Backups & disaster recovery
- Onboarding/offboarding & documentation
- VoIP (Plus point): SIP, QoS, basic troubleshooting
Essential Requirements:
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