IT Technician

SUMMARY:
Our client is looking for an On-Site IT Support Technician to be based in the Southern Suburbs of Cape Town. This role is ideal for a technically strong support engineer who enjoys working in a fast-paced hospitality environment and can confidently engage with hotel management, staff, vendors, and guests. POSITION INFO:
RESPONSIBILITIES 

• Provide day-to-day on-site IT support to hotel staff and management.
• Perform daily departmental IT check-ins and proactive system monitoring.
• Troubleshoot and resolve hardware, software, networking, and connectivity issues.
• Escalate and coordinate with third-party vendors where required.
• Track, manage, and follow up on support incidents until resolution.
• Maintain accurate documentation and ticket updates via the helpdesk system.
• Assist with IT infrastructure improvements and special projects.
• Report daily to hotel...