IT Technician (2nd & 3rd Line)

IT Technician (2nd & 3rd Line) (BH-69495)

Location Norwich, England

Sector IT

Salary £40,000.00 to £50,000.00 per annum

I’m excited to be partnering with a highly innovative organisation during an exciting period of growth. They’re seeking an IT Technician to play a key role in delivering and evolving their infrastructure across multiple sites, with a strong focus on networking and hands‑on technical ownership.

Key Responsibilities

• Act as a senior escalation point for complex infrastructure, server, and network issues
• Deliver infrastructure and network projects (site rollouts, migrations, upgrades)
• Configure and manage network equipment, including switches, firewalls, and wireless environments
• Administer Windows Server, Active Directory, and virtualised environments
• Support and maintain Microsoft 365 / Azure services
• Perform root cause analysis and implement permanent techn...