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IT Technical Support Specialist (Windows Desktop & MacOS Support || Bilingual Korean/English)

Macpower Digital Assets Edge Private Limited • New York County, New York, United States

📍 Location
New York County, New York
⏰ Job Type
Full-time
📅 Posted
May 16, 2026

About the Role

Job Summary: We are seeking a skilled Bilingual (Korean/English) IT Technician to provide hands-on technical support to both office staff and retail store teams. The ideal candidate will manage IT equipment, troubleshoot hardware and software issues, and ensure smooth operations for SAP, POS systems, networking, and end-user devices. This role requires strong problem-solving skills, technical expertise, and excellent customer service.

Key Responsibilities:


  • Provide onsite IT support for office and retail staff, resolving hardware, software, and network issues.

  • Troubleshoot desktops, laptops, printers, phones, POS terminals, and peripherals

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