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About the Role
On-site - Pasig 3-5 Yrs Exp Bachelor Full-time
Job Description
Responsibilities
- Provide technical support and assistance to end-users experiencing hardware and software issues.
- Diagnose and resolve technical problems related to IT infrastructure and systems.
- Maintain and manage computer systems, networks, and database systems.
- Assist in the setup and configuration of new IT equipment and software.
- Document support interactions and solutions for future reference and training.
Requirements
- Educational Qualifications: Bachelor's degree in Information Technology, Computer Science, or a related field.
- Experience Level: 3-5 years of experience in IT technical support or related roles.
- Skills and Competencies: Proficiency in troubleshooting Windows and Mac OS, familiarity with networking concepts, and understanding of IT security principle...
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