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About the Role
Provide technical assistance to employees, troubleshooting hardware, software, and network issues.
Responsibilities
- Help users with computer and software issues
- Set up and maintain devices
- Troubleshoot hardware and software problems
- Ensure systems and networks are running smoothly
- Document issues and solutions
Qualifications
- Basic knowledge of computer systems and software
- Good problem-solving and communication skills
- Previous IT support experience is a plus
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