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Lead and develop a regional team of Service Desk Specialists. Establish clear ways of working, provide constructive feedback, and support team performance. Drive continuous improvement of daily operations and team routines. Collaborate closely with IT management on priorities and service development. Priorit...
About the Role
Job Description
As an IT Team Coordinator – Service Desk, you will be part of our Global IT Support team and play a key role in ensuring incidents and service requests are handled in a structured and reliable manner. You will join a truly international organisation with a clear mission and strong growth ambitions, where dependable IT support is essential for daily operations.
Your primary focus will be to lead and support the team, ensure smooth day-to-day operations, and step in on more complex cases when required.
Key Responsibilities
Team Management
IT Service Management
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