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About the Role
Responsibility
- Provide IT support and perform initial troubleshooting or escape to outsourced IT specialists for complicated cases, or provide alternatives to resolves the cases.
- Support HQ and project sites regarding IT-related issues.
- Monitor and maintain in-house networks and servers.
- Manage and maintain computer hardware and software systems, Inventory, and deployment to users.
- Upgrade, install and configure new hardware and software to meet company objectives.
- Create user accounts and set up email accounts for new staff.
- Perform diagnostic tests and debugging procedures to optimize computer systems.
- Document processes, as well as backing up and archiving data.
- Develop data retrieval and recovery procedures.
- Perform any ad-hoc assignment as instructed by superiors.
- ITE, Diploma or Higher qualification in computer science, information ...
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